We strive to be as accurate as possible in the product description, image display and prices themselves, but we cannot guarantee that all information is complete and error-free.
Images do not have to be 100% identical to the products. All items displayed on the site are part of our offer and do not imply that they are available at all times.

You can check the availability of the goods by calling the Call Center at +381 11 412 3299. If you notice any errors, please contact us.

Turbo Ideal d.o.o. is the owner of the brand of the same name TURBO IDEAL turbocharger parts, and remains the right not to grant a free guarantee in the following cases:

If the product, intentionally or accidentally, for negligence or due to inadequate use, is damaged by the user (consumer) or any other person;

If the delivered products are not maintained or installed (assembled and disassembled on vehicle, i.e. from vehicle) by registered service technically qualified for maintenance and repair of motor vehicles;

If the service for maintenance and repair of vehicles has imposed measure of prohibition of performance of activities, which is in force at the time of maintenance and installation of the delivered parts ;

If the product is damaged due to installation or repair by an unauthorized person or service;

If the product is not treated in accordance with the manufacturer’s specification and manufacturer’s instructions, or in accordance with its purpose;

If the damage is caused by a higher force such as lightning, flood, fires, inadequate storage, faulty electrical installation or any other reason beyond the control of the manufacturer;

If the consumer does not want and will not fill out the claim form and to give proof of purchase of the product that is subject of claim.

The complaint form must contain a detailed description of the defect of the product that is being complained about and must be certified by the signature and seal of the registered service that installed the parts. The complaint form must be authenticated by a registered service, which guarantees with its signature and seal that the claimed part was installed by a technical person trained in vehicle servicing and maintenance, and that he checked the part and established that the defect did not occur in the vehicle specified in the complaint form. by unprofessional installation or handling.

Information on consumer rights in terms of exercising the right to withdraw from the contract and complaints can be found in the Consumer Protection Act, as well as in the Obligations Act.